Free standard shipping for all orders within Australia over $200aud and free shipping for international orders over $300aud
All pieces are carefully handmade to order so they may take a little longer to ship out than you were expecting. Please don't hesitate to get in touch if you need your order by a deadline and I'll let you jump the queue. I will be upfront with how long I think your order will take to fulfill. Email me at email@example.com
Shipping rates within Australia $AUD:
Standard parcel $15 Tracking and signature on delivery included
Express Post $25 Tracking and signature on delivery included
Free Shipping for orders within Australian over $200aud
Tracking and signature on delivery included
All other countries $AUD:
International Standard with Signature $50 - Tracking and signature on delivery included
International Express $70 - Tracking and signature on delivery included
Free Shipping for International orders over $300aud
Lost or Missing Parcels
Vilena Silks will not take responsibility for missing parcels and will not replace anything that goes missing in the post. This is the responsibility of the postal service.
If you provide an incorrect delivery address at the checkout Vilena Silks is not responsible for locating the parcel and will not replace items sent to the wrong address if it was entered incorrectly at checkout.
Vilena Silks will not offer refunds or cancel orders for change of mind. All sales are final
All garments and parcels are carefully wrapped and will include care instructions